Get in Touch

Have a question about our products, your order, or just want to share what you have created? We would love to hear from you!

Customer Support

Email us anytime at renjiameng2@gmail.com

We typically respond within 24 hours on business days.

What We Can Help With

• Order questions: tracking, shipping status, changes, or cancellations
• Product help: choosing the right kit, material questions, or recommendations
• Returns & refunds: initiate a return or report a damaged item
• Wholesale & bulk orders: special pricing for teachers, craft fair vendors, and businesses
• Custom tufting kits: send us your design for a personalized kit

Connect With Us

Tag us in your creations on social media -- we love seeing what our community makes! Use #Museumerry for a chance to be featured on our page.

Our Promise

• Free shipping on orders over $35 within the US
• 30-day hassle-free returns -- no questions asked
• Real human support -- email us anytime